Important Information

OZWELL offers bioenergy sessions as a complementary practice. It is not a form of medicine, and it is not regulated as one.

In the United Kingdom, complementary and alternative therapies of this kind are not subject to statutory regulation by any government medical body. Practice within this field operates under voluntary self-regulation, consistent with the framework recognised by bodies such as the General Regulatory Council for Complementary Therapies (GRCCT) and reflected in NHS guidance on complementary and alternative medicine.

This means:

• OZWELL does not diagnose, treat, or cure any medical condition.
• Sessions are not a substitute for consultation, diagnosis, or treatment by a doctor or other qualified medical professional.
• If you have a pre-existing health condition, are pregnant, or are currently undergoing medical treatment, we recommend speaking with your doctor before beginning sessions with us.
• If you are experiencing symptoms that concern you, please seek medical advice promptly; a bioenergy session should never delay this.

In line with the UK Code of Non-Broadcast Advertising and Direct & Promotional Marketing (the “CAP Code”), administered by the Advertising Standards Authority (ASA), we describe our practice honestly and within the bounds of what can be substantiated.

This means we may speak about:

• The experience of a session: the setting, the pace, the attention given.
• The subjective and sensorial nature of the work: sensations of calm, warmth, or ease that many clients describe.
• The structure, discipline, and training behind the practice.

We do not make claims that:

• The practice can diagnose, treat, prevent, or cure any medical condition.
• Specific health outcomes are guaranteed.
• The practice is a substitute for medical advice, diagnosis, or treatment.

Where client experiences are shared (for instance, in testimonials), they reflect individual, subjective accounts and should not be read as a guarantee of outcome for any other person.

If, during the course of our work together, it becomes apparent that a concern would be better addressed by a medical professional, we will say so plainly and encourage you to seek that care. Supporting your wellbeing matters more to us than any single session.

Anything shared with us in the course of a session is treated with strict confidentiality, in accordance with our Privacy Notice and the UK GDPR. Please refer to our separate Privacy Notice for full details on how your personal information is handled.

If anything here is unclear, or you would simply like to talk it through before booking, we’re glad to hear from you; there is no obligation, and no hurry.

Email: info@ozwell.co.uk
Phone: +44 7824 131864